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- Kenneth cole leather bag repair center update#
- Kenneth cole leather bag repair center upgrade#
- Kenneth cole leather bag repair center full#
- Kenneth cole leather bag repair center free#
After 24 months of non-use, or longer if otherwise required by law of the state in which the card is purchased, a dormancy fee of $2.00 per month will be deducted. Purchases will be deducted from the card until the amount reaches zero. Lost or stolen cards will not be replaced. Gift Cards cannot be redeemed for cash and no change will be given, except in those states requiring redemption for cash. Purchase or use of a Kenneth Cole New York Gift Card constitutes acceptance of the following: card usage only valid at a Kenneth Cole New York Retail or Kenneth Cole Outlet store in the United States, online at or through 1-800-KEN-COLE (1-80). Please allow 1-2 billing cycles from the date of return for your account to be credited. The credit to your account is predicated by your banking institution. CreditĪ refund for your returned items will be credited to the card that was used to make the purchase. We are happy to assist you in any way we can to ensure your satisfaction. We encourage you to contact client service prior to returning the damaged item so that we can assist with the return process and work to get you a replacement item. If you receive an item that was damaged upon arrival, please immediately call client services at 1-800-KEN-COLE (1-80) or email with a clear photo of the damage and your order number. We do not accept returns or exchanges on "final sale" merchandise.
Kenneth cole leather bag repair center full#
Items not purchased at full price are ineligible for price adjustments. We will gladly honor a one-time price adjustment on full-price merchandise within 10 days of the purchase, for items purchased from or through 1-800-KEN-COLE (1-80). Shipping and processing costs will be deducted from the total of the refunded amount. We reserve the right to refuse returns that are not in pristine condition or those returned after 30 days. We do not provide shipping labels for international orders due to customs regulations. Returns without a Return Authorization (RA) number will not be accepted. All products should be in pristine condition with products tags attached and in the original packaging, whenever possible. We will gladly accept returns of new and unworn merchandise within 30 days of the delivery date, accompanied with the original receipt. If you have a fragrance item as part of your order, the entire cart is only eligible for ground shipping. Fragranceįragrance can only be shipped within the 48 contiguous United States. We do not ship to PO Boxes and APO/FPO addresses. Business days are Monday through Friday, excluding federal holidays. Orders are shipped only on business days. Orders may be delayed for up to 48 hours because we reserve the right to verify billing and/or shipping information. ET or it will not be processed until the following business day.
Kenneth cole leather bag repair center upgrade#
If you choose to upgrade your shipping for faster delivery, your order must be received and clear credit authorization by 12 p.m.
Kenneth cole leather bag repair center free#
Free Shipping with a total pre-tax, pre-shipping, post discount merchandise purchase of $75. Total costs are automatically computed at checkout.įree shipping applies to standard ground shipping & handling in the 48 contiguous United States. The costs below are a guide for an average order. Shipping/handling costs are based on the products in your cart, shipping method chosen, and the value of the order. Shipping and Returns Shipping/Handling Methods and Costsĭifferent shipping methods are available depending on the items purchased and the location to which the items will be delivered. Learn more about our ongoing COVID-19 response. Have questions about the status of a pending order? You can check order status here or contact us:ġ-800-KEN-COLE (1-80) | all in this together. We appreciate your patience during this time. Delivery times for your order may be longer than usual.
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Due to increased volume and the ongoing impact of COVID-19, we are experiencing some processing delays. We are continuing to ship orders at this time.
Kenneth cole leather bag repair center update#
SHIPPING AND RETURNS COVID-19 UPDATE AS OF 7/1